Customer Services – Delivery Information

Subcontract Manufacturers of Electrical Wiring Looms, Battery Cables, Control Panels & Electrical Assemblies

Delivery:

All orders are shipped via Parcelforce, DPD or similar.

All shipped orders require a signature upon delivery. Please leave any specific delivery instructions on your order, ie “leave with neighbour” etc.

Online tracking details are available once your order has been shipped.

If your order is shipped via DPD, and you have provided us with an email address or mobile phone number, then you can control when and where your order is delivered to using DPD Predict & Follow My Parcel service. This service applies to DPD only.

You can collect your order from us by prior arrangement.

Delivery Times:

If your ordered item(s) are in stock, we will generally ship within 24-48 hours from receipt of order (excluding weekends). Please allow 1-2 days delivery for the courier to deliver from when we ship your order.

If your order has to be manufactured, shipping times will depend on how quick we can manufacture your order, stock availability and how busy we are working on other customer orders. We generally work on a first come first served basis unless we have prior order commitments from regular customers. Generally you can expect manufactured orders to be shipped within 7 – 10 days from receipt of order (excluding weekends). Please allow 1-2 days delivery for the courier to deliver from when we ship your order.

Delivery Costs:

Parcel orders upto 30kg in weight will cost £4.95 + vat (£5.94 inc vat)

Parcel orders over 30kg, price will depend on many factors such as total weight, number of boxes your order is sent out in, delivery postcode, type of delivery service required, ie express, economy etc. Orders over 100kg may be sent out on a pallet. Please enquire for prices.

Bulk orders may be shipped out on a pallet. Pallet freight has its own costs and this will depend on many factors such as weight, delivery postcode, type of delivery service required, ie express, economy etc. Please enquire for prices

Collection orders are free.

Collection Orders:

Our collection & shipping address is:

A.T Leads & Looms Ltd, Unit 10 South Staffs Business Park, Cannock, Staffs,

WS11 0XU. Tel 01922 325445

Opening Hours:

08:00 – 16.30 Monday – Thursday

08:00 – 12:30 Friday.

We are closed on bank holidays and weekends.

We pride ourselves on attention to detail ensuring that quality comes naturally!

If you have any questions, please feel free to contact us on 01922 325445, by email to enquiries@atleadsandlooms.co.uk or use the links below.