Delivery

You can collect your order from us by prior arrangement, or we can deliver your order to you.

 

Time scales:-

Stocked items – These are generally shipped within 24-48 hours of receipt of order.

Manufactured items – If your item has to be manufactured, then shipping times will depend on how quick we can manufacture your item and how busy we are working on other customer orders. We generally work on a first come first served basis unless we have prior order commitments from regular customers. Generally you can expect manufactured orders to be shipped within 7 – 10 days.

 

Courier delivered orders:-

For parcel deliveries upto 30kg, we use Parcelforce or our own transport.

For heavy deliveries, ie on a pallet, we use Parcelforce freight division.

All deliveries are tracked and require a signature upon delivery.

If a parcel delivery is attempted and there is no one available to sign for the delivery,  a delivery may be attempted for a 2nd time on another date. A signature will be required upon delivery. If there is no one available to sign for the delivery, the consignment will be returned to us. Regrettably you will be charged for this as we are charged by the courier.

Please allow 2 – 3 days delivery for the courier to deliver from when we ship your item.

 

Delivery Costs:-

We are charged a fixed price for shipping parcels within the UK, regardless of if we are sending a match box sized item or a large parcel upto 30kg, hence we only offer one shipping rate, currently at £7.95 per parcel, NOT per consignment. If we ship you 2 off parcels, then you are charged 2 x £7.95

Pallet freight has its own costs and this will depend on many factors such as weight, delivery postcode, type of delivery service required, ie express, economy etc. Please enquire for prices

All costs are excluding VAT

 

Collection orders:-

Our collection & despatch address is:

A.T Leads & Looms Ltd, Unit 10 South Staffs Business Park, Cannock, Staffs,

WS11 0XU. Tel 01922 325445

Our opening hours are:

08:00 – 16.30 Monday – Thursday

08:00 – 12:30 Friday.

We are closed on bank holidays and at weekends.

 

If you have any questions, please feel free to contact us on 01922 325445, by email to enquiries@atleadsandlooms.co.uk or use the Contact Us page

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We are closing for Christmas on 21/12/17 and will re-open on 03/01/18. Any orders received during this time will be processed when we re-open in January. We appreciate your custom and thanks for shopping with us. Merry Christmas & Happy New Year. Dismiss