Stocked items are generally shipped within 24-48 hours of receipt of order.
If your item has to be manufactured, then shipping times will depend on how quick we can manufacture your item and how busy we are working on other customer orders. We generally work on a first come first served basis unless we have prior order commitments from regular customers. Generally you can expect manufactured orders to be shipped within 7 – 10 days.
Please allow 2 – 3 days delivery from when we ship your item.
You can collect your order from us, or we can deliver your order to you.
For parcel deliveries upto 30kg, we use Parcelforce or our own transport.
For heavy deliveries, ie on a pallet, we use Parcelforce freight division.
All deliveries are tracked and require a signature upon delivery.
If a parcel delivery is attempted and there is no one available to sign for the delivery, a delivery may be attempted for a 2nd time on another date. A signature will be required upon delivery. If there is no one available to sign for the delivery, the consignment will be returned to us. Regrettably you will be charged for this as we are charged by the courier.
We are charged a fixed price for shipping parcels within the UK, regardless of if we are sending a match box sized item or a large parcel upto 30kg, hence we only offer one shipping rate, currently at £7.95 per parcel, NOT per consignment. If we ship you 2 off parcels, then you are charged 2 x £7.95
Pallet freight has its own costs and this will depend on many factors such as weight, delivery postcode, type of delivery service required, ie express, economy etc. Please enquire for prices
All costs are excluding VAT
Our collection & despatch address is:
A.T Leads & Looms Ltd, Unit 10 South Staffs Business Park, Cannock, Staffs,
WS11 0XU. Tel 01922 325445
Our opening hours are:
08:00 – 16.30 Monday – Thursday
08:00 – 12:30 Friday.
We are closed on bank holidays and at weekends.